Plumbers University

Plumbers University

Learn plumbing. Price smart. Find work.

All guides

Leaks & emergencies

Can't find your stopcock? Where to look

7 min read · Plumbers University teachers

Diagram of a home's water pipes leading to the stopcock

Quick answer

Start under the kitchen sink, then check near the front door, under the stairs, in a downstairs toilet, utility room or garage. In flats, look in cupboards, the hallway or a shared corridor. If you still cannot find it, use the outside stopcock in the pavement or call your water company.

What you need

  • Torch
  • Stopcock key for the outside valve

Room-by-room checklist

  1. Under the kitchen sink — look at the back of the cupboard.
  2. Under the stairs.
  3. Near the front door, sometimes behind a small floor hatch.
  4. Downstairs toilet or bathroom, behind a panel.
  5. Utility room, garage or airing cupboard.
  6. Cellar.
  7. In flats: hallway cupboard, kitchen units, or a riser cupboard in the corridor.

Follow the pipe

Find the cold kitchen tap — it is fed directly from the mains. Follow its pipe backwards under the sink and towards the floor. The stopcock is usually on that pipe near where it comes into the building.

Pro tip: Look for blue plastic pipe coming up through the floor — that is usually the incoming mains.

In an emergency

  • Use the outside stopcock in the pavement or garden boundary with a stopcock key.
  • Call your water company's emergency line.
  • In flats, contact the building manager or landlord.

Once you find it

Label it, test it, and tell everyone at home where it is. If it is hidden in a hard place, a plumber can fit an extra easy-to-reach stopcock.

Frequently asked questions

Do all houses have a stopcock?

Almost all do, though in some older properties it can be well hidden or shared.

Can a plumber move my stopcock?

Yes, an extra stopcock can be fitted in an easier place.

Who do I call if water won't stop?

Your water company's emergency number.

This guide is general advice. If you are unsure, stop and ask a qualified plumber. We teach plumbing only — never work on gas.

Related guides