Your first customers are close
- Family and friends — practice and first reviews.
- Neighbours — a simple leaflet or message.
- Work colleagues and their families.
- Local Facebook and community groups.
Get found online
- Create a free Google Business Profile with your area and services.
- Add good photos of your work.
- Ask for reviews after every job.
- Reply to every review politely.
Make a great first impression
- Arrive on time, or text if you are late.
- Use dust sheets and clean up.
- Explain what you will do and the price before starting.
- Test everything with the customer watching.
- Leave a receipt and your contact details.
Pro tip: Before-and-after photos are your best advert. Always ask permission.
Know your limits
Only take jobs you are confident with. Saying 'that's outside what I do' builds trust. Never do gas work.
